Tips

When tips are on, the payment screen offers a Tip block. The tip is outside revenue: it shows separately on the receipt and on the X and Z reports.

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For the cashier#

The block only shows when tips are offered for the chosen payment method. There is never a tip on a Glovo order, on an order already paid online, or on a sale on account.

In cash#

• Tap No, +5, +10 or +20, or Other to type an amount on the keypad.
• When the customer gives more than the bill, tap Keep the change next to Change due: the change becomes the tip.

A cash tip stays in the drawer.

By card#

If the customer rounds up on the bank terminal, enter the amount charged on the terminal: everything above the bill becomes the tip, and a "Total tip" box shows it.

• If the amount entered is below the bill, the till refuses: "Below the total of …".
• If the tip is more than half the bill, the till asks to confirm ("High tip"): Yes, charge or Correct.

A card tip never goes into the drawer: it reaches the business's bank account.

When the bill is split#

Each part takes its own tip, with its own payment method. The "Round up the parts (+ tip)" button helps round up.

Deduction on card tips#

Card tips reach the business's bank account, which pays tax on them. If you wish, a deduction (a percentage) is taken from each card tip, and the rest is the team's share.

Example: with a 25 % deduction, a 100.00 MAD card tip gives 75.00 MAD for the team. The cashier sees this calculation at payment, and it appears on the X and Z reports. Cash tips are never touched.

For the manager: setting up tips#

In Settings › Register, card Tips:

On the Z report#

• Tips (outside revenue): the total, with the breakdown "of which Cash", "of which Card (outside drawer)" when there is more than cash.
• With a deduction: "Deduction 25 % (card tips)", then Tips for the team.
• In the drawer check, cash tips are added to the expected cash.