QodPOS QodPOS Docs

Tickets and printing (Tickets and Printers tabs)

Customise the customer receipt, VAT and legal details, the Z report format, printers and what prints by itself.

Before you start

  • For 🧭 Manager
  • Setting SettingsTickets
Video tutorial — Setting up your receipts ▶ 3:00

Settings marked "open to the manager" stay open even in limited settings (see settings at a glance). Each switch saves immediately, unless a Save button is present.

Tickets tab#

Receipt customisation (open to the manager)#

A single record, with a Save button:

  • Customer receipt language: French (default), English, Español, Nederlands. It applies to receipts and order slips (Arabic is not offered here).
  • Footer message: for example "Thank you for your visit!". Arabic text is converted to an image so it prints correctly.
  • Social networks: Instagram (without @), Facebook, website: they print on the receipt.
  • QR code URL on the receipt: the customer scans it to open your online menu or reorder.

The legal details (name, ICE, IF, RC, TP) are set in the General tab: once filled, they are locked (only support changes them).

VAT display (open to the manager)#

  • VAT shown on the receipt (default: shown).
  • VAT shown at the till (cart).

ICE / IF / RC / TP shown (default: shown). This switch only controls display.

Items shown on the receipt#

SettingDefaultOpen to the manager
Order type and tableshownyes
Cashier's nameshownyes
Customer's nameshownyes
Automatic printing of the slip (delivery / takeaway)offyes
"Powered by QodPOS"shownno
Name shown under the logo (bold)no (logo alone)yes

Automatic slip printing prints the customer receipt of every delivery, takeaway, online or Glovo order; a kiosk order awaiting approval prints nothing until staff approve it.

X and Z report format (open to the manager)#

Simple (the financial summary), Detailed (the default: with the order list, best sellers and cancellations) or Ask every time (the cashier chooses at each print). See reading the Z report.

Z report by e-mail#

Included in the base subscription. Rapport Z par e-mail card: the addresses that receive the Z at each closing (several: separate them with a comma), Save, then Send a test e-mail. The e-mail goes out in your shop's name from QodPOS; with the Integrations module you can send it from your own address (integrations). Open to the owner and to a manager in limited settings.

The logo on the receipt#

In the Modules tab, Printing card (open to the manager in limited settings): Logo printed on the receipt (on by default) and Logo height (mm) (5 to 40, 12 by default). The logo itself is uploaded in the Appearance tab; it prints on network thermal printers.

Printers tab#

Printer and routing details are in setting up the kitchen. Other cards:

CardSettingDefault
Configured printersList with paper width (80 mm or 58 mm), Test, delete. USB printers show here too; a Bluetooth printer is paired to the device only.—
Automatic kitchen sendPrints items added to an order already sent.On
Kitchen reprint buttonThe "Kitchen" button on each order at the till.On
Receipt after paymentAutomatic (prints by itself), Ask, Off (no receipt).Ask
Automatic customer receipt — deliveryPrints the receipt of a delivery or Glovo order when saved.Off
Automatic customer receipt — takeawaySame for a takeaway order.Off

The two kitchen cards only show if kitchen tickets are on (Modules tab, "Printing" card). The "automatic receipts" depend on the Delivery and Takeaway modules.

Updated 2026-10-06