Taking an order at the table
Open a table, enter covers, choose products, add notes, separate customers and send to the kitchen.
Before you start
- For 🍽️ Waiter
1. Open the table#
Tap a free table (or 🛍 Takeaway). If the Covers option is on, a window asks for the number of people: tap a digit from 1 to 10, or − / + (up to 99) then Confirm. Skip leaves the number empty. The number then shows in a pill next to the table name, which lets you correct it. Covers print on the kitchen ticket and the customer receipt; they are not billed.
At the top of the order, you can attach a Customer (optional) (search from 3 characters: name or phone, with their points) and write an Order note.
2. Choose the products#
The grid first shows the categories; tap one, then the products. The Categories button goes back. There is no text search in the waiter app.
- Sub-categories (if on): a strip at the top, a path to go back up, "folder" cards with the number of items.
- A sold-out product shows Sold out and can no longer be tapped, if the "Block out-of-stock products" option is on.
- Tap a plain product: it is added. Tapping it again raises the quantity.
Variants and options#
A product with variants or options opens a sheet:
- Variants only: each tap adds one (badge ×2), a small − removes one. Done closes.
- With options: choose (a single choice, or several depending on the group), then Add · … MAD. The sheet stays open for the next item; tap outside to close.
Notes#
Under a product already added, the Note button (and the bubble on each cart line) opens a window: tap quick notes (your business's) or write "Note for the kitchen…", then Confirm. The note shows in orange "* …" and goes to the kitchen.
3. The cart#
- Phone: an orange Cart · … MAD button appears as soon as there is an item; tap it to open "Cart (n)".
- Tablet: the cart stays displayed on the right.
- On each line, − and + change the quantity; at zero the line disappears.
Separating customers#
With the "Next customer" option (off by default), tap Next customer between two guests: the following items go to the next customer. A "NEXT CUSTOMER" line separates them, and the kitchen ticket prints with the same separation.
Courses (starter, main, dessert)#
With the Courses module and the kitchen screen, each product and each line has a Course button cycling 1 · Starter, 2 · Main, 3 · Dessert, then none (in simple mode: only "The Next"). See course sending.
4. Send to the kitchen#
Tap Send to kitchen. The screen confirms Sent to the kitchen with the table name and returns to the plan after a moment. The table turns In the kitchen.
Updated 2026-10-06