Following an order, adding items, changing table
Reopen a table, add items, see each line's state, attach a customer, change table and print the customer receipt.
Before you start
- For 🍽️ Waiter
Tap a busy table to open its order. The header recalls the table, the state (Open, In the kitchen, Ready) and the total.
What has already been ordered#
Each line shows "2× name", its options, its note, its price and its state: In progress, Ready, Served. On a tablet, the list is in the "Already ordered" panel; on a phone, under the header.
Adding items#
Under Add items, choose products as for a new order, then Send to kitchen: only the new items are sent (and print "MODIFIED" in the kitchen). An item already sent cannot be removed from the waiter app: tell the till.
Attaching a customer#
Attach a customer (search from 3 characters) or the cross to detach. With the "Next customer" and "Choose the customer" options, an Add for: panel picks the customer concerned (or + New customer) and each line has a menu to change its customer.
Changing table#
With the Table transfer option (off by default), a Table button appears on a dine-in order. It opens "Change table — …" with the free tables (among yours). A green "A → B" confirmation shows; no merging is possible. The change is noted in the activity log.
Correcting covers#
The covers pill, next to the table name, reopens the picker (dine-in order, Covers option on).
Printing the customer receipt#
The Customer receipt button prints the bill on the till printer ("Receipt sent", or "Printing error"). The cashier then takes payment.
What the waiter cannot do#
Take payment, split the bill, give a discount, cancel an order or remove a sent item, reprint in the kitchen (outside courses), reopen a takeaway order after sending: all of that goes through the till.
Updated 2026-10-06