💳 Cashier

Take an order, get paid, close the till.

Guides for this role

• How to read this documentationThe markers used on every page: roles, modules, settings, videos.
• The QodPOS apps at a glanceThe till, waiter app, kitchen screen, kiosk, QR menu, customer screen and dashboard: what each one is for.
• Signing in (email, PIN code, wristband)How each person opens QodPOS, and which screen they land on.
• Installing QodPOS on a tablet or PCPut the till, the waiter app or the kitchen screen on the home screen, full screen.
• Ringing up your first saleOpen the till with its float, take an order, get paid and hand over the receipt.
• Building the order: products, variants, weight, notesFind a product, choose a variant or options, weigh, enter a free price, add a note, put a sale on hold.
• Order types, tables, covers and sending to the kitchenTable, takeaway, delivery; choose a table, enter covers, change table, send to the kitchen and add items.
• Customers at the till: attach, loyalty, separating customersAttach a customer to an order, use their points or stamp card, separate the customers of one table.
• DiscountsGive a discount on an item or the order, with a reason, the limits set by the manager and a manager's approval beyond them.
• Splitting the billHave one order paid by several people: equal parts, by items or by customer, each with its own payment method.
• Paying with cash and cardPart in cash, the rest by card, on the same order — each part counts under its own method.
• TipsOffer a tip at payment, keep the change, card tips, deduction and the team's share.
• Several card terminalsSay which terminal each card payment went through, to match each bank statement.
• Pay later: customer accounts and settlementsSell "on account", open an account at the till, take a settlement and print the receipt.
• A payment method in your name, and Glovo ordersCreate a custom payment method (for example Glovo) and add the Glovo button next to Delivery.
• Refunding or taking back an itemRefund a paid order, in full, in part or item by item, and know where the money goes.
• Cancelling an order or removing an itemCancel before payment, with a reason, saying what the kitchen had already prepared.
• The cash drawer and expensesOpen the drawer by hand, note expenses paid in cash, and what the till does with both.
• The X report and closing (Z report)Check the position during the day without closing (X), then close the till at night (Z), reprint and receive the report by e-mail.
• Reading the Z report, line by lineWhat the closing report contains, in the order it prints, and how each figure is computed.
• The till history and the day numberFind the day's orders, reprint a receipt, understand the tags and the order number.
• When the internet dropsWhat keeps working at the till without a connection, what is suspended, and how everything syncs when it returns.
• Printed kitchen ticketsRead a kitchen ticket, understand "MODIFIED" and "CANCELLED", reprint a ticket and what goes to which printer.
• Course sending (starter, main, dessert)Send dishes in order: starters first, then mains, then desserts, when the floor sends them.
• The ordering kioskThe customer's journey at the kiosk, validation at the till, help requests and leaving kiosk mode.
• The QR menu: ordering from a phoneTable and counter QR codes, what the customer sees, and how the order reaches the till for validation.
• The customer display (dual screen)Show the customer their basket, the total and the change due on a second screen.
• GlossaryThe words used in QodPOS, explained simply.
• FAQ and troubleshootingThe situations that come up most, with a short answer and the page to read for more.